Mobile / Live
These terms set the rules for every account, transaction, and session on tmt app — read them before you open an account or use any part of the platform. Access to our lobby and payments via Coins. ph, InstaPay, or PESONet is available where local law and eligible regions permit.
By creating an account or using any feature inside tmt app — including the game lobby, wallet, and payment flows — you confirm that you have read, understood, and agreed to these terms in full. They apply to every session, regardless of which device you use or which game category you open. We update these terms when our product, payment options, or operating conditions change. The version shown in your account dashboard at the time of your session is the version that applies. We do not send retroactive changes — any update takes effect from the date it is published on this page. Payment context chips below reflect the wallet and transfer rails available within the platform. Using Coins. ph, InstaPay, or PESONet to fund your account means you also accept the terms of those respective services alongside ours. We do not control the processing rules or fee schedules of third-party payment providers; check their own terms before initiating a transfer. Access to tmt app, including the ability to open an account or complete a transaction, depends on local law and is available only in eligible regions. If a change in local regulation affects your access, the current status is shown in your account dashboard after login.
Not every activity connected to your tmt app experience falls under a single policy document. This section draws the line clearly so you know which rules govern which part of your journey — and where to look when something falls outside our direct control.
These terms govern how you open, verify, suspend, or close your tmt app account. Login credentials, session management, and the eligibility conditions you accept during registration are all covered here.
Deposits and withdrawals processed through our supported payment rails — including Coins. ph, InstaPay, and PESONet — fall within scope. We record each transaction against your account wallet, and the history is visible after you log in.
The game lobby, promotional messaging displayed inside your account, and any operator communication sent from tmt app are subject to these terms. Game rules specific to individual titles are shown within the game itself.
External payment providers, telecom networks, and device operating systems are outside our policy scope. Their own terms apply to anything that happens on their side of a transaction or connection — we cannot modify or override those rules.
These terms are not one-directional. You have clear, reachable options at every stage of your account life cycle. Your transaction history — every deposit and withdrawal linked to Coins. ph, InstaPay, or PESONet — is stored in your account wallet and accessible after login; you do not need to contact us to retrieve it. If any detail on your account is inaccurate, the correction path starts in your account settings, where editable fields are clearly marked. For changes that require identity verification, follow the steps and document instructions shown in those screens rather than attempting workarounds. Raising a question about how these terms apply to a specific situation is always possible through our support channel. We do not require you to accept a disputed outcome before your question is reviewed. See the support section below for the contact paths available to you.
Open your account wallet after login to see the full transaction history. Each entry shows the method used — Coins. ph, InstaPay, or PESONet — the amount, date, and status. No separate request is needed to access this data.
Account settings contain the fields you can update directly. Fields that require verification follow the document and identity steps shown on screen — complete those steps as displayed; do not skip any required field.
If a term is unclear or you believe it has been applied incorrectly to your account, open a support ticket through the channel listed in the support section below. Include your account reference so we can locate your record quickly.
The current version of these terms is always available on this page. If you need a dated copy for your own records, request one through support and we will provide the version that was live during the period you specify.
If a section of this policy is unclear, or if you need to dispute how a rule was applied to your account, these are the paths available to you. Choose the one that fits your situation — each channel routes to the same policy team.
Open the chat icon from any page inside your account. For policy questions, include your account number in the first message so the team can pull your record without delay.
Send a written query to our support address shown in your account settings. Email is the right channel when your question involves account history, correction requests, or a policy dispute that needs a documented response.
The help section inside your account contains the most common policy questions, wallet FAQs, and eligibility rules. Check there first — it is updated to reflect the current version of these terms at all times.
We hold your account data to operate the service — your registration details, transaction records, and session logs are stored to make your account work correctly and to meet the retention requirements that apply in eligible regions. We do not sell account data to third parties for marketing purposes. Cookies used on the platform are for session management and account state; the full list of cookie types and their purpose is in the cookie notice linked from the account settings page.
Your account is protected by credential authentication at login. If you suspect unauthorized access, use the account recovery steps shown on the login page immediately. Do not share your login credentials with any third party under any circumstance.
Transaction and account records are retained for the period required by applicable rules in your eligible region. After the retention period ends, records are deleted or anonymized. You can request a record of what we hold through the support email channel.
When these terms change, the updated version is published on this page with a revised date. Continuing to use your account after a change is published constitutes your acceptance. The version active on any past date can be requested from support.
Policy correction and data requests are handled by our account operations team. Contact them through the support channels in the section above. We aim to acknowledge your request through the same channel you used to send it.
These questions cover the situations we hear about most often from account holders in the Philippines. If your situation is not listed here, the support team can address it directly.
These terms apply from the moment you create an account and remain in effect for every session, transaction, and interaction after that. They cover your use of the game lobby, your wallet, and any payment made via Coins. ph, InstaPay, or PESONet while your account is active.
The updated version is published on this page. The date shown at the top of the terms reflects when the current version took effect. Your continued use of the account after that date means you accept the updated terms. If you do not agree, you may close your account through account settings.
Yes. Every transaction linked to your account — including Coins. ph top-ups, InstaPay transfers, and PESONet deposits — is logged in your account wallet. Log in and open the wallet section to see the full history; no separate request is required for standard records.
Open account settings after login. Fields that can be edited directly are clearly marked. Fields that require identity verification — such as a registered name or ID-linked detail — follow the document steps shown on screen. Complete each step as displayed and do not skip any required field.
Raise the issue through live chat or support email — the contact paths are in the support section on this page. Include your account reference in the first message. We do not require you to accept a disputed outcome before a review takes place; the team will respond through the same channel you used.
Access to tmt app depends on local law and is available only in eligible regions. If you are in a region where access is permitted, these terms apply to your account in full. The current eligibility status for your account is shown in your account dashboard after you log in.