Mobile / Live
These legal terms govern how your account on tmt app works, what we collect, how we handle it, and where you stand when questions arise. Access and eligibility depend on local law and are available only where permitted in your region.
When you create an account on tmt app, you enter into an agreement with us covering how the platform is used, what data we process, and what obligations apply on both sides. We do not offer access in regions where local law prohibits it — if your location falls outside eligible areas, account registration and transactional features, including wallet connections like Coins. ph, InstaPay and PESONet, will not be available to you. Our terms are written to be read, not buried. Every clause that affects your account — from how disputes are raised to how records are retained — is accessible from your account dashboard after login. We update these terms when regulations or platform conditions change, and we notify active accounts before changes take effect. If a specific clause conflicts with applicable local law in the Philippines, the local provision takes precedence to the extent required. We do not claim any authority that overrides the law of your jurisdiction. Questions about specific clauses can be submitted through our support channel; a response covering the relevant section will follow. Keep a copy of any correspondence for your own records.
Not every interaction on the platform falls under the same part of our legal terms. This section sets out exactly which areas the policy reaches and where it stops, so you know what to check when a question comes up.
Our terms govern registration, login, identity verification steps and account suspension or closure. Any action that affects your ability to access the platform sits within this scope. Steps and eligibility criteria are shown inside your account settings.
Wallet activity — including transfers made via Coins. ph, InstaPay or PESONet — falls within our policy for the portion processed on our platform. Each payment rail's own terms also apply on their side. We handle only the account-side record.
Game content from studios available in the lobby, promotional copy on our pages, and platform navigation are all covered by our intellectual property and use terms. You may not reproduce or redistribute any content without written permission from us.
Links, integrations or services operated by parties outside tmt app — including payment processors and game studio platforms — are governed by their own terms. We are not responsible for external service conditions or data practices beyond our account interface.
Our legal terms are not passive. You hold specific, actionable rights in relation to your account data and how we process it. You can review the transaction history tied to your wallet at any time — the full record is visible in the history section of your account dashboard after login. If any detail looks incorrect, you can submit a correction request through the account settings page; we will review it and respond with the outcome. Raising a formal question about how a policy clause applies to your account is handled through our support channel. Keep the clause reference and your account ID in the message so we can respond to the specific point. We do not require you to submit a legal form for routine account questions — a support message is enough for most cases. For requests that involve removing your account data or closing your account entirely, the process is set out in the account closure section of your settings.
Your full transaction and session history is accessible in the account dashboard. No request is needed — log in and navigate to the history tab to see the complete record for your account.
If your registered name, contact details or wallet reference is wrong, submit a correction through account settings. We will verify the change against our records and confirm the update or explain what additional steps are needed.
Send your question through our support channel with the specific clause or section in mind. Include your account ID for faster matching. We respond to the exact clause you raise, not a generic policy reply.
Closing your account and requesting data removal is handled through the account closure section in settings. The steps, processing period and what happens to your wallet balance are shown there at the time you initiate the request.
Policy questions, account disputes and data requests each follow a different path. Use the channel that matches what you need — we route legal queries separately from general account help so the right team handles them directly.
Open the live chat from your account dashboard for questions about how a specific clause applies to your account. Have your account ID and the relevant section reference ready so the conversation moves without delay.
Formal requests covering data access, correction or account closure should come through email. Include your account ID, the action you are requesting and the relevant policy section. We confirm receipt and provide a written response.
Many policy-related actions — updating contact details, reviewing data records, initiating account closure — are available directly in your settings page after login. Check there first before raising a support request.
Our approach to data, cookies and account security is set out below. These are the four areas that affect your account most directly, and each one has a clear action you can take if questions come up.
We collect account registration details, session activity and wallet transaction records to operate your account. We do not sell account data to third parties. The full list of what we collect and how it is used is in the data section of our policy, accessible from your account dashboard after login.
We use cookies to maintain your login session, remember account preferences and measure how pages perform. You can manage cookie settings through your browser. Disabling certain cookies may affect how the platform functions during your session.
Your account is protected through login verification steps shown at the time of access. If you notice unexpected activity, change your password immediately from account settings and send us a message through the support channel with your account ID and a brief description.
We retain account records for the period required by applicable regulations. After account closure, data is held only as long as legally required, then removed. The retention schedule and removal request process are both set out in the account closure section of your settings.
These are the questions we see most often about how our legal terms work, what your rights are, and where to go when something needs to be resolved.
Access and account eligibility depend on local law and are available where permitted in your region. If you are in an eligible area of the Philippines, our terms apply to your account from registration onward. The eligibility check happens at the account creation step.
The full terms are accessible from your account dashboard after login. We do not require you to search for them — the link is in the account settings section. We also notify you by message when terms are updated before changes take effect.
Yes. Submit a data access request through our email support channel with your account ID and the specific request. We confirm receipt in writing and provide the relevant records within the timeframe set out in the data section of our policy.
Wallet reference data linked to your account — including Coins. ph and InstaPay details — is retained only for the period required by applicable regulations after closure. After that period, it is removed. The exact schedule is shown in the account closure section of your settings.
Go to your transaction history in the account dashboard and identify the record in question. Then raise the dispute through the live chat or email channel, including your account ID and the specific transaction reference. We review the record and respond with the outcome in writing.
We do not make specific licence claims on this page. Access depends on local law and eligible regions. If you need information about regulatory status relevant to your location, contact us through the email channel with your region and account ID.